Privacy Policy

Here is our Privacy Policy to explain how it protects and manages the personal information that Harmonic Timing collects from you online.

Harmonic Timing will never share your contact information with anyone.

  1. Consent for Collection, Use, and Disclosure

Your use of the Harmonic Timing site and/or your registration for our products and services constitute your consent to the terms of this Privacy Policy. If you do not agree to the terms of this Privacy Policy, please do not use the Harmonic Timing site.

Harmonic Timing may occasionally update this Privacy Policy. When it does customers will be notified by email of changes.

Harmonic timing does not gather information about individuals reviewing our services without first gaining their permission. Any data obtained is used for the purpose of exposing visitors to other relevant services. We are committed to protecting all of the personal information that we collect and do not distribute this information to third parties without your consent.

A customer may withdraw his or her consent for collection, use, and disclosure at any time by sending an email to [email protected]. Please note that, if you do, Harmonic Timing may suspend its provision of products and services to you. When you unsubscribe, if you fall within the guarantee period for any Harmonic Timing product, and you request a refund the guarantee will be honored.

  1. Accountability

Harmonic Timing collects, at the time of your registration and your sign-on to its web site, certain information, information that personally identifies you. This information may include but is not limited to your name, email address, home or work address, telephone number and information about your computer hardware and software (e.g. IP address, operating system, browser type, domain name, URL, access times, and referring web site addresses.

Harmonic Timing has implemented this Privacy Policy to protect personal information received from its customers, and to respond to any inquiries. The Privacy Policy also provides that Harmonic Timing will use appropriate contractual means to establish a comparable level of protection for personal information which is sent for processing by third parties on behalf of Harmonic Timing.

  1. Purposes for Collecting Personal Information

Harmonic Timing collects and uses personal information for the following Identified Purposes:

(a) to understand customer needs regarding the services of Harmonic Timing;

(b) to develop and provide our web site and our products and services for our customers;

(c) to fulfill your requests for products, services, or information;

(d) to communicate with customers and site visitors, when necessary, and to inform customers of upgrades, as well as of other products and services available from Harmonic Timing, its affiliates and third parties;

(e) to allow customers to access to limited-entry areas of Harmo inc Timing’s site;

(f) to personalize some of our services and products for you and to deliver target advertisements and offers from Harmonic Timing.

(g) to bill accounts and maintain payment records;

(h) to comply with any applicable law, regulation, legal process or government request;

(i) to respond to a legitimate claim, or to address our reasonable belief, that you are violating the rights of any third party or any of the agreements or policies that govern your use of the site or any product or service;

(j) to protect the services, products or rights of, including but not limited to the security or integrity of the site, and

(k) to identify and resolve technical problems concerning the site of, products, and services.

Harmonic Timing also uses personal information in an aggregate form (i.e., not individually attributable to you) for business analysis, operational, marketing, and other promotional purposes.

If we hire other companies to provide some products or services on our behalf, then we will only provide those companies the personal information they need for the identified purposes, and we will limit their rights to use and further disclose your personal information as appropriate in the course of their work for us.

  1. Limiting the Collection of Personal Information

Harmonic Timing limits its collection of personal information to only that information which is necessary for the Identified Purposes. Harmonic Timing does not direct its site to, nor does it knowingly collect any personal information from children under the age of eighteen.

When you visit the site of Harmonic Timing, a cookie may be placed on your computer or the cookie may be read if you have visited the site of Harmonic Timing previously. Harmonic Timing uses cookies to allow Harmonic Timing to determine which products and services you have already purchased so that Harmonic Timing does not provide redundant information to you, and, if your are an affiliate of Harmonic Timing, to track Harmonic Timing sales made to customers referred by you so that you can receive compensation under our affiliate program. If you choose to not have your browser accept cookies from the Harmonic Timing site, you may not be able to view all the text on the screens, or to subscribe to certain service and product offerings on the Harmonic Timing site.

  1. Disclosure, Processing, and Retention

Harmonic Timing does not sell, rent, or disclose your personal information to anyone else, except:

(a) to someone you have designated to act as your agent, for one or more of the Identified Purposes (listed in Section 3, above);

(b) to the employees of Harmonic Timing, independent contractors, subsidiaries, affiliates, consultants, business associates, service providers, suppliers and agents, acting on behalf of Harmonic Timing for any of the Identified Purposes.

(c) As necessary if Harmonic Timing has reason to believe that disclosure is necessary to identify, contact, or bring legal action against someone who may be causing injury to or interference (either intentionally or unintentionally) with the rights or property of Harmonic Timing, other users of the site, products, or services of Harmonic Timing, or anyone else that could be harmed by such activities; and

(d) To respond to judicial process and provide information to law enforcement agencies or in connection with an investigation matters related to public safety, as permitted by law, or otherwise as required by law.

In addition, as we continue to develop our business, we or our affiliates may sell or buy other businesses or entities, or we may merge with another company. In such transactions, personal information may be one of the transferred business assets. Also, in the event that Harmonic Timing or substantially all of its assets are acquired, your personal information may be one of the transferred assets.

Your information may be stored and processed in the United States, or in any other country in which Harmonic Timing or it affiliates, subsidiaries or agents maintain facilities. By using this web site, you consent to any such transfer of information outside of your country.

After your account becomes inactive (that is, if you request to be removed from our database), Harmonic Timing will keep your personal information in its archives. Your information will then be used only as necessary for tax reasons or to prove Harmonic Timing compliance with any applicable law.

  1. Accuracy of Personal Information

Harmonic Timing will use reasonable efforts to keep customer personal information accurate for the Identified Purposes, and for minimizing the possibility of making inappropriate customer decisions based on such information. Customers are responsible for informing Harmonic Timing about changes to their personal information. You can do this by calling 949-464-1051 or sending an email to [email protected]Harmonic Timing will use new or updated personal information it receives from customers to update its own records.

  1. Security Safeguards

Harmonic Timing will use reasonable efforts to protect customer’s personal information. We use a secure server and take precautions to secure the information provided to us. However we cannot guarantee the security of any information as it is transferred over the Internet, so please understand that you do so at your own risk.

  1. Access to Personal Information

Harmonic Timing will afford you a reasonable opportunity to review the personal information in your file. Make requests by calling 949-464-1051, or writing to:

Harmonic Timing
P.O. Box 4620
Laguna Beach, CA 92651

If Harmonic Timing is not able to provide access to some aspect of a customer’s personal information, it will provide reasons for denying access such as; that by doing so would likely reveal personal information about a third party, or that it is confidential commercial information or attorney-client privileged communications, or that the information relates to a breach of an agreement or a contravention of law, or that its disclosure could reasonably be expected to threaten the security of another individual.

Customers have the right to request that inaccurate or incomplete information be amended as appropriate by contacting Harmonic Timing as indicated above. Harmonic Timing will promptly correct such personal information.

9.  This website uses Google AdWords

This website uses the Google AdWords remarketing service to advertise on third party websites (including Google) to previous visitors to our site. It could mean that we advertise to previous visitors who haven’t completed a task on our site, for example using the contact form to make an enquiry. This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits to the Harmonic Timing website. Of course, any data collected will be used in accordance with our own privacy policy and Google’s privacy policy.


Last Updated September 3, 2014


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